What happens to my credits if a Seedance generation fails?
If a Seedance video generation fails on AISeedance25, the credits reserved for it are returned to your balance automatically, so you do not need to contact support. Requests rejected before they start, such as an unsupported setting or a balance that is too low, are never charged. A video that finishes but that you do not like is not a failed generation, so its credits stay spent.
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